Privacy Policy

Last Updated: 29/10/24

Introduction

At IVYLEAGUE CSFORALL ACADEMY PRIVATE LIMITED (“InterviewCall,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information, including special or sensitive personal data, when you interact with our website, products, and services (collectively referred to as “Services”). 

By using our Services, you consent to the practices described in this Privacy Policy regarding the collection, use, and disclosure of your information. “Personal Data” refers to any information related to an individual (“you” or “your”) as defined in the relevant sections below.

This Privacy Policy applies to the InterviewCall website, any subdomains under http://interviewcall.club/ , and all associated products and services. Please refer to our Terms of Service for additional information on using our products and Services.

Scope and Applicability of Policy

This policy outlines InterviewCall’s, its subsidiaries’, and affiliated companies’ practices for handling personal information and how we collect and use information provided by you during your use or access of our systems, which include online interfaces such as our website and mobile applications (collectively, “Company Systems”).

This policy applies to all information collected through the Company Systems or in the course of your use of InterviewCall’s Services. However, it does not apply to, nor does InterviewCall take any responsibility for, information collected by any third party using our Company Systems, via links on our website, through advertisements, or through BOTS.

In this Privacy Policy, “Personal Data” means any information that can be used to individually identify a person, including but not limited to, name, email address, postal or physical addresses, job title, and other personally identifiable information.

By using our Services, you acknowledge that you have read, understood, and agreed to be bound by the terms detailed in this Privacy Policy.

We act as the processor of the Personal Data that is provided, collected, and/or processed pursuant to this policy, except where otherwise expressly stated.

Information We Collect

We collect information that you choose to share with us. You decide what information to provide, and we only collect data that you voluntarily submit through the Company Systems. The types of information we may collect include:

  • Personal and Identifiable Information (PII): This may be required for registration, use of Company Systems, or for receiving services from InterviewCall. Examples include name, title, gender, date of birth, father’s name, email address, phone numbers (home/work/mobile), profile picture, login/screen names, nickname or handle, country/state/city of residence, postal address, educational details (such as school/university name, grades, graduation year), work information (employer name, job title, salary), resume/CV, and social profile data (e.g., Facebook, Google, GitHub).
  • Additional Information: Any extra information you choose to provide, such as account updates, survey feedback, articles submitted on Company Systems, or when using specific Company System features.

We may collect and process Personal Data through the following activities related to our Products:

  • Account and Feature Usage: Information for account registration, utilizing product features, participating in tests, and generating reports.
  • Service and Support Requests: Data required when requesting or providing service support, event registration, participating in online surveys, or discussion groups.
  • Newsletter and Content Customization: Information needed for newsletter subscriptions or to tailor content to your interests.

We may use the candidate’s name and details for marketing purposes once they secure a job after enrolling in our program, whether the job is obtained through our hiring platform and assistance, outside our network with our support, or independently using the skills and knowledge gained from our training. We may also share the information provided during signup with a third-party learning management system provider that supports the effective operation of our product.

Please avoid including any unnecessary personal or sensitive data unless specifically requested by InterviewCall as part of registration or other required processes. If InterviewCall determines that information you have provided violates this policy, we reserve the right to delete such information at our discretion without incurring any liability.

Third-Party Information and Integrations

We may occasionally supplement your information with data received from affiliated entities, business partners, and other third-party sources. For example, if you access or log in to our systems via third-party platforms like Facebook, Twitter, or LinkedIn, we may collect your registration details and other updates from these platforms, integrating them into your Company Systems account.

In certain cases, where permitted by law and applicable regulations, we may obtain reports from public sources or conduct background checks. If you are a U.S. resident, we may use public records for credit history, criminal databases, or national government restricted lists, while for non-U.S. residents, similar background checks may be conducted as per the local regulations.

The GDPR grants EU citizens control over their Personal Data, and this regulation applies to all relevant data controllers and processors handling EU citizens’ data, regardless of location. InterviewCall is committed to complying with the GDPR in processing the Personal Data of EU citizens. For more details, please refer to the GDPR.

How We Use Your Information

InterviewCall uses your information to provide, improve, and secure our Services. This includes, but is not limited to:

– Creating and managing your account

– Providing you with relevant course recommendations and customized content

– Facilitating interview preparation, assessments, and career recommendations

– Communicating updates, offers, and information about the Services

– Enhancing user experience and analyzing usage trends

– Complying with legal obligations and protecting against potential fraudulent activities

Sharing of Information

We only share your personal information in specific circumstances, such as:

  1. Service Providers: We may share your information with vendors or service providers who assist in operating our Services (e.g., hosting services, analytics providers, LMS).
  2. Hiring Partners: With your consent, we may share your profile information with our hiring partners who may offer relevant job opportunities.Legal and Regulatory: We may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of InterviewCall, our users, or others.
  3. Legal and Regulatory: We may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of InterviewCall, our users, or others.

Data Security

We implement reasonable security measures to protect your information against unauthorized access, alteration, and loss. However, please note that no transmission over the internet or electronic storage is entirely secure.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Upon request, we will delete your data from our systems, subject to applicable legal requirements.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Access: Request access to your personal data.

Correction: Request corrections to any inaccurate or incomplete information.

Deletion: Request the deletion of your data (subject to legal restrictions).

Objection: Object to the processing of your data for specific purposes.

Portability: Request a copy of your personal data in a portable format.

Withdraw Consent: Withdraw your consent where we rely on it to process your data.

For inquiries or to exercise your rights, please contact us at [insert support email].

International Data Transfers

As a global service, InterviewCall may transfer and store your data outside of your country. We take appropriate steps to protect your data in compliance with applicable laws.

Consent

Your decision to provide Personal Data to InterviewCall is entirely voluntary and is considered granted when you register and create an account on our Company Systems. Please be aware that some options, offers, and services may not be accessible if you choose not to provide the required Personal Data. By signing up, you consent to receive email or newsletter communications from us. Should you wish to discontinue these communications, you can update your preferences using the ‘Unsubscribe’ link in the emails or by contacting us at hello@interviewcall.club

How We Use Your Information

InterviewCall will use your Personal Data in accordance with this policy. If you prefer that we stop using your Personal Data in this manner, you may request the deactivation of your account via the account settings.

We will only process your Personal Data if we have a lawful basis for doing so, which includes but is not limited to the following: consent, contractual necessity (processing necessary for fulfilling our contract with you), and legitimate interests (e.g., the interests of our users). Specific uses include:

– Providing you with the websites and services and any support you request.

– Responding to your inquiries and fulfilling your requests.

– Diagnosing technical issues with our websites and services.

– Sending information that may interest you, such as service announcements, newsletters, educational materials, and event information.

– Sending administrative information related to the services or policy changes.

– Understanding how the websites and services are used to enhance and optimize them.

– Preventing, detecting, mitigating, and investigating fraudulent or illegal activities.

– Complying with legal obligations and resolving disputes with users.

User Data Collection and Privacy Right

We utilize various systems for organizing and storing your data, including AWS Relational Database, which serves as the main database for user information, and Google Analytics for monitoring and analyzing website traffic. You have certain rights concerning your Personal Data, including the right to request more information about the data we hold about you and obtain a copy, request corrections to any inaccurate or incomplete data (which you can also update through your user profile), inform us if you object to the collection or use of your Personal Data for certain purposes, and request deletion of some or all of your Personal Data. While we will act promptly on deletion requests, some residual data may be retained in logs and purged within a year. You can also request the deactivation of your account to limit further processing of your data, ask for a copy of your Personal Data in a machine-readable format, and withdraw your consent at any time if your data is processed based on your consent.

We retain your data as long as you have an active account. If you request deletion, it will be completed within thirty (30) days, although some residual data may remain in logs and will be purged within a year. After deletion, your account with InterviewCall will no longer exist. For deletion requests, please contact support@interviewcall.club

InterviewCall may automatically collect certain data while you use our products through cookies and other tracking technologies, including cookies, page views, geolocation data, IP addresses, browser and OS types, ISP details, and clickstream data, which do not have an expiration date and are stored in logs or third-party analytics software like Google Analytics and LinkedIn Insights. We use cookies to remember and process items in your shopping cart and to understand your preferences based on previous activity. Cookies also help us compile aggregate data about site traffic and interactions to enhance user experiences. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your site experience and the functionality of our services.

InterviewCall may disclose the information you provide to its employees, agents, representatives, and third-party providers who require it to operate the Company Systems, process data, maintain business viability, or comply with legal obligations. By using our services, you consent to such disclosures. We may share your data with hiring partners, upon your consent, to facilitate job placements. In the event of reorganization, merger, acquisition, or bankruptcy, your information may be transferred, with notification to you. InterviewCall will not sell or rent your Personal Data to third parties for marketing purposes without your explicit consent.

We take reasonable precautions to protect your information from unauthorized access and disclosure. Our databases are secured with appropriate firewalls, and we conduct regular vulnerability scanning and malware protection. Users must maintain the confidentiality of their authentication credentials and are responsible for any activities conducted under their accounts. Given the nature of internet transactions, InterviewCall does not guarantee the security of information transmitted over the internet and is not responsible for any circumvention of privacy settings.

Links to external websites are provided for your convenience, and InterviewCall does not endorse or accept responsibility for the content or practices of these sites. You should exercise caution to protect yourself from potential threats. We may engage third-party advertisers to display our products on other websites, utilizing cookies and other technologies to personalize advertisements based on your interests. These third-party services have their own privacy policies, and we do not share your Personal Data with them. InterviewCall may use any information provided to create reports, statistical analyses, and benchmarking for its clients, ensuring that such reports do not identify you personally.

You confirm that you are 18 years of age or older unless represented by a parent or legal guardian. If we need to collect information to fulfill contractual obligations or legal requirements, we will notify you and seek your explicit consent. If we discover we hold information about an individual under 18 that violates this policy, we will delete it without notice.

Policy Updates

We may update this policy periodically. We encourage you to review this policy whenever you use our Services to stay informed about our practices.

Grievances:

If you have any concerns or grievances regarding our policy, the collection or storage of your information, or any other matter related to your personal data provided to us, please reach out to us at hello@interviewcall.club . We will make every reasonable effort to address and resolve your grievance within 30 days from the date of receipt.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at info@interviewcall.club.

If you have any security concerns, please contact us at security@interviewcall.club

This policy should be read alongside any other agreements you may have with InterviewCall and the Terms of Service published on our website. By accepting this policy, you expressly consent to InterviewCall’s use and disclosure of your personal information as outlined herein.




Have a question? Get in touch or check out our Help Center.

You can also text our support team at (+91) 6295797609 or email us at support@interviewcall.club

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Have a question? Get in touch or check out our Help Center.

You can also text our support team at (+91) 6295797609 or email us at support@interviewcall.club

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